Our automated returns portal is set up in accordance with our return policy below. Please pay close attention to our return windows and eligible refund method. 

Refunds: Items purchased at full price and returned (postmarked) within 7 days of receipt are eligible for a refund to the original method of payment. Items must be unworn with original tags and returned in the same condition in which they were received. Your refund will be processed, and a credit will automatically be applied to your original method of payment. Please allow 10-14 days for processing your return. All returns are subject to a 10% restocking fee and a flat rate of $7.50 for return shipping.

Merchandise Credit: Returns postmarked within 15 days of receipt by customer are eligible for merchandise credit. Once your return is processed, you will be sent a merchandise credit via e-mail in the form of an electronic gift card. If you are returning a gift and would like a store credit, please provide the correct email address for the store credit.

Returns initiated after 15 days of receipt will not be accepted. 

Final Sale Items: Items in the following categories are final sale and are not eligible for return: sale/clearance items, Black Friday sale items, special orders, custom orders.  

Exchange Policy: We are unable to process exchanges. If you wish to exchange an item, please return the item for merchandise credit and place a new order for the item desired. 

Pre-Order Items: Items purchased as “pre-order” may only be returned for merchandise credit. Pre-orders cannot be canceled or removed from an order once placed.