Standard orders will ship within 1-3 business days. Orders with expedited shipping placed before 1pm EST will be shipped same day, otherwise they will ship the next business day. Orders are not processed, shipped or delivered on national holidays. All orders placed on Friday, Saturday, Sunday or on a national holiday, will be processed the following business day. 

We offer complimentary ground shipping on all domestic orders over $100 (Excluding Hawaii, Alaska, U.S. Virgin Islands and Puerto Rico.) 

As soon as your order is fulfilled, a shipping confirmation email will be sent along with tracking information. 

Once an order has been fulfilled, we are unable to make any changes to the shipping method or delivery location/date. 

We do not accept responsibility for lost or stolen packages. Be sure to provide a secure location for delivery. 

PRE-ORDERS: 

Items purchased as “pre-order” may only be returned for store credit. Pre-orders cannot be canceled or removed from an order once placed. If placing an order that includes both regular stock items and pre-order items, the order will ship in its entirety on the date indicated for the pre-order. If you would like the regular stock item/s to ship immediately, please place a separate order for the pre-order style. 

INTERNATIONAL ORDERS:

At this time, we are only able to accommodate domestic orders in the United States. If you are located in another country and are interested in placing an order for our products, please contact info@nicoleromano.com. 

All orders shipped outside of the United States are subject to additional charges based on the end country's taxes, tariffs, and duties. We are unable to offer free shipping on international orders.